Investigating SFTP performance issues

Incident Report for AlertMedia

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 20:27 CST

Monitoring

A fix has been applied and we are monitoring the environment.
Posted Nov 14, 2025 - 18:59 CST

Investigating

We’re currently investigating reports of SFTP upload failures affecting some customers. Our engineering team is investigating the issue.
Posted Nov 14, 2025 - 14:04 CST
This incident affected: Import and User Provisioning.
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