Mobile App login Degradation

Incident Report for AlertMedia

Resolved

This incident has been resolved.
Posted Jun 05, 2026 - 09:19 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2026 - 21:18 CDT

Identified

The issue has been identified and we are working to resolve this issue for customers as soon as possible
Posted Jun 04, 2026 - 19:07 CDT

Update

We are continuing to investigate the issue
Posted Jun 04, 2026 - 18:11 CDT

Investigating

We are aware of some users experiencing issues with login in via mobile for both Android and iOS systems. The web app is working as expected. The team is investigating
Posted Jun 04, 2026 - 16:05 CDT
This incident affected: Web Dashboard & Mobile App.