User Imports via SFTP nonfunctional for some customers.

Incident Report for AlertMedia

Resolved

This incident has been resolved.

Posted Feb 20, 2025 - 13:56 CST

We have implemented a fix for the SFTP issues we were experiencing and are monitoring the system as performance improves.

Posted Feb 20, 2025 - 13:37 CST

We are currently investigating an issue that is causing user import via SFTP to be inaccessible for some customers.

Posted Feb 20, 2025 - 13:31 CST

This incident affected: Import and User Provisioning.