Threat Warnings Degraded Performance

Incident Report for AlertMedia

Resolved

The backfill process has completed and full threat warning coverage has been restored for all customers.
Posted May 14, 2025 - 14:56 CDT

Update

The backfill of the data is almost complete. Full threat warning coverage has been restored for the majority of customers.
Posted May 14, 2025 - 10:08 CDT

Monitoring

Threat warnings are degraded for some customers and we are working to restore full service. Some threat warnings were not delivered due to missing data during processing. We’ve identified the issue and are actively backfilling the data to ensure alerts are complete and accurate. Full restoration will take a few hours.
Posted May 13, 2025 - 16:03 CDT